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Security Center

Security Center

Debit Card Security

Shazam R.A.D.A.R

Shazam Risk Assessment, Detection and Response: If suspicious transactions are detected on your debit card, a SHAZAM fraud specialist may attempt to contact you by telephone to verify the authenticity of the suspicious ATM/Debit transaction. They will not ask you for your Social Security number, PIN Number or Account Number. If you suspect your card may have been blocked due to suspicious transaction you may contact Shazam Fraud monitoring at 866-508-2693.

Report Lost or Stolen Card

Please Notify Us If You Are Traveling

Please contact the Central Bank Debit Card Department at 309-944-5601 or send a secure message through your internet banking profile. We will notify Shazam of the dates and location of your travel. This will assist us if suspicious transactions arise.

Best Practices When Using Your Debit Card

  • The card requires you to use the chip if it is a chip reader. Chip transactions are more secure.
  • Use your PIN whenever possible. This is another layer of identification.
  • Beware of trial offers – you are probably signing up for a continued pay service past the free trial.
  • Research online companies before you buy. See what other people are saying about the company.
  • Look for who’s behind the offer. Just because you’re buying something online from one company doesn’t mean the offer or pop-up isn’t from someone else.
  • Set up debit alerts through Shazam Bolt$. You can receive text alerts whenever your card is used. With Shazam Bolt$, you can even turn your card off if you lose it or suspect it’s been stolen or used fraudulently.

EQUIFAX BREACH FAQ

The following is an FAQ related to the recent Equifax data breach.

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CYBERSECURITY RESOURCES

Security Awareness Training: SANS is a trusted source of Cyber Security related information. Please take a few minutes to review some of the valuable information available at their website.

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ID THEFT MESSAGE

Summary: Nearly one American every minute is a victim of identity theft. The thieves don’t need much. A receipt you left behind. A Bill mailed from your mailbox. A missing check. Information provided over the Internet to strangers. You get the idea. Take these precautionary steps to safeguard your identity.

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